Alexey Goncharov is an expert in content moderation, verification, and user scenarios. He is currently the Deputy Commercial Director for Quality at Yandex. Alexey graduated from the Moscow Engineering Physics Institute (MEPhI) with a degree in Theoretical Physics. He later obtained a degree in Management and Business. He has strong practical knowledge from working in the largest IT corporation, which has a larger share in the CIS market than Google. Experience: After graduation, Alexey began his career at Yandex as a user support specialist, eventually becoming the Head of the Yandex.Mail Services support service. His exemplary performance led to his promotion to Deputy Head of the Yandex Support Department. In September 2015, Alexey transitioned to Auto.ru, Russia’s largest automotive calssified and marketplace for new and used cars with a daily active user base of 3 million. Since July 2021, Alexey has served as the Deputy Commercial Director for Quality at Yandex. His projects bridge technology and operations, including a GPT support project aimed at fully automating customer service and optimizing sales department management and increasing profits with AI. Alexey is driven by a desire to innovate and set new industry standards, choosing projects that have the potential to transform the market. Alexey’s commitment to innovation and excellence makes him a sought-after speaker in his fields of expertise. Areas of Expertise: ● Full Range of Work with Online Advertising, Announcements, and Authorization Services ● Internet Account Security, Recovery, Content Moderation, and Countering Fraudsters ● AI Integration with Real Life, User Scenarios, and the Complexities and Differences in the Functioning of AI and Human Labor ● Use of Large User Data and Interpretation into High-Level Research and Implementation of Results into Business ● IT Management in Balance with Scaling and Increasing Team Results, Balancing Business with Government Policy, Internal Policy, and Minimizing Losses