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Alexander Hahn

Alexander Hahn is a professor at Technische Hochschule Nürnberg Georg Simon Ohm. His research focuses on Digital Empathy, Digital UX, and Affective Computing. He teaches in Belgium, France, Switzerland, and Morocco. He has published in world-leading marketing and innovation journals and advises startups and corporations on UX research.

Alle Artikel von/mit Alexander Hahn

Generative Models as a Catalyst for Rapid Digital Prototyping

Rapid prototyping is essential for validating new ideas and marketing campaigns. However, many professionals are currently not able to create digital prototypes without designers and developers. Rapid digital prototyping using low-code and no-code tools now empowers them to develop and test prototypes on their own in the day-to-day business environment. These tools are now massively accelerated and extended by generative AI such as ChatGPT or Midjourney: Ideas, texts and images can be generated quickly and automatically. In this, rapid prototyping is a win-win situation for all parties involved; managers and employees and customers: Managers benefit from a scalable and efficient method of brand development, (potential) employees are able to independently and directly test product and service ideas in-house and users receive target group specific offers.

The ROI of Curiosity: Quantifying the Business Impact of UX Research

In today’s competitive digital landscape, understanding and meeting user needs is paramount for business success. User Experience (UX) Research provides systematic insights into user behaviors, preferences, and pain points, informing the design and enhancement of products and services. This article delves into the tangible business impacts of UX Research, including cost savings, improved usability, risk mitigation, and stakeholder alignment. By introducing the UX Research Business Impact Framework, we offer a comprehensive method for measuring the return on investment (ROI) of UX Research across seven key dimensions, highlighting its scientific and practical significance.